Privacy Policy

This Privacy Policy explains how Wuhan Julianghui Technology Co., Ltd. ("we", "us", or "our") handles personal information when you visit or buy from tenlifygo.com. Our business address is Dongxihu District, Wuhan, Hubei Province, China. For privacy requests, use our Contact Us page.

Information we collect

We and our service providers may collect device and usage information such as IP address, browser, pages viewed, referral source, and cookie identifiers. For orders, we collect details needed to process and support them, including name, contact and delivery details, products ordered, payment status, and support messages. Payment details are handled through checkout payment providers.

How we use information

We use information to process orders, arrange delivery, provide tracking and support, handle returns, prevent fraud, meet legal obligations, and improve shopping. Where applicable and permitted, we may use information for analytics or marketing. You can unsubscribe from marketing messages using their unsubscribe link or by contacting us.

Sharing and international processing

Information is shared as needed with Shopify, payment providers, delivery companies, customer support providers, and analytics or advertising providers used by the website. It may be processed outside your country. We may disclose information when required by law or to protect legal rights.

Cookies and privacy choices

Cookies help the website function, remember preferences, measure performance, and, where enabled, support advertising. Browser settings may let you control cookies. Depending on location and law, our Your Privacy Choices page may allow you to opt out of certain sharing or targeted advertising. Where required, we honor applicable Global Privacy Control signals as described there.

Retention and your rights

We retain information as reasonably needed for orders, support, security, accounting, and legal obligations, then delete or anonymize it where appropriate. Depending on location, you may have rights to access, correct, delete, or receive information, and to object to or opt out of some uses. Use our Contact Us page to make a request; we may need to verify your identity.

Children and changes

The website is not directed to children under 16. We may update this policy when our practices or obligations change. The current version is published here.